Who we are

"SITO: Software and IT Outsourcing" is Hamburg (Germany) based IT consulting company.

Our main focus and passion is outsourcing. We work in this industry for more than 15 years and know it very good.

We are global

Our clients are successful companies and startups around the world.

We help companies of different size to

  • reduce IT costs
  • scale IT departments faster
  • lead and coach distributed teams
  • set up highly effective processes in Product & IT departments

Software & IT Outsourcing: Who we are

Our benefits

IT Cost Reduction

Our clients from Europe, North America and Australia are already saving 40-60% on their IT department

Outsourcing Strategy

We help clients to grow their business with longer term goals in mind

People Centric

People are not just "resources".  1/3 of their life is spent at work! We help to make IT people much happier

Risk Reduction

Our partners are companies with a proven high quality outsourcing service. Working with us you reduce risks and save your time

Best Outsourcing Locations

We help to choose the best location and timezone for your remote IT team. You won't waste time and money on too long business trips.

Consulting and Coaching

We support you in your everyday business. We help to set up high effective distributed Product and IT teams, train and coach them, continuously improve

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Our clients say about us

For the development of our new R&D center for us it was crucial: speed, safety and a reliable experienced team. In less than 2 months, despite our special requirements, we were able to recruit a team of 6 developers at very good prices.
SITO: Software & IT Outsourcing opened the way for us to Kiev as a direct partner in the compilation of the Head Hunter and through the numerous contacts.
As a local partner, they build trust and protect us against possible mistakes. Due to the experience in the technical area, the project management, the team was able to put ourselves in our position very well and implement our needs in a tailored way.
Samir Al-Issa, Founder & CEO Smoothr / Sterlix GmbH
Samir Al-Issa
Founder & CEO
smoothr.de (Sterlix GmbH)
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Made in Germany

100% Quality of outsourcing services and client satisfaction are our top priorities.

We are proud to be a German company with the traditional focus on high quality of our services.

Made in Germany Premium Quality of IT Outsourcing services

Our values


Sustainable Business

Commercials are not everything, however. A good metaphor is that revenue is like oxygen – we need it in order to live but it is not what we live for.

Outsourcing Excellence

In broader terms we would call it a Professional Excellence. It is about doing what we do really well.
We also want to improve the outsourcing industry as a whole


Social & Economic Justice

This value is about looking more broadly at our impact as a company – are we making the world a better place?
We are very happy to make money, but we believe that revenue should come from providing something valuable to customers and society.

Learn more about our values

What makes us different

What makes us different from Upwork, Fiverr, oDesk, Elance, etc? We have completely different business model:

  • Long term relations. We will help you to find a sustainable partner for mid and long term projects
  • Quality for free. We guaranty quality of the services from our partners
  • Treat it like your own. Our main focus is providing IT teams to extend your company
  • Proof of relationship. Our partners are carefully selected high quality outsourcing companies

Glasses: What makes us different IT Outsourcing Company

Companies outsourcing their IT

Companies outsourcing IT: flixbus Companies outsourcing IT: Deutsche Bank Companies outsourcing IT: samsung Companies outsourcing IT: Siemens

Media / Press about outsourcing

Press / Media about outsourcing: Tech CrunchPress / Media about outsourcing: BBC Press / Media about outsourcing: Business Insider Press / Media about outsourcing: Mashable

We Provide Innovative Outsourcing Services

Laptop on the table: We provide Outsourcing Services

The advantages that come up from IT outsourcing are well understood and appreciated by businesses and organizations in the entire world.

IT outsourcing services have come forward as one of the most convenient and effective methods of decreasing entire operational cost of a business. It furnishes it with quality solutions for all IT requirements. We as a business have earned recognition by deploying the complete range of software outsourcing tools across the globe.

Some of the benefits are described in the short video: “Outsourcing: is it good or bad?”

Our big pool of IT experts and expert development skills permit us to deliver solutions that cover the development of brand new software.

We offer services from inception to the re-engineering of already existing systems that are deployed at larger enterprises.

Benefits of Outsourcing to SITO: Software & IT Outsourcing (Pros and Cons)

IT Outsourcing has several pros and cons and you can learn some of them.

Expert Team

Our company is one of the renowned outsourcing companies around the world. And, it is our huge team of experienced IT professionals who bring this reputation with such practices and solutions. Credit for this obviously goes to our professional hiring team. This is what makes us able to offer world-class resources for our clients.

Key to Perfection

Over last few years we have attained cutting-edge expertise in all the web and software developments and technologies. This doubles by the fact that we have a huge group of highly satisfied international clients who come from different business verticals. Be it Java, PHP, ASP.NET, Ruby, MVC on Rails, Android, iPhone, etc, we have a keen insight into different business segments and their particular requirements.

Cost Advantages

Our company based in center serves as a big advantage to us. We are one of such outsourcing companies that offer cost-effective services to the clients offshore, operating from other countries. Additionally, our competitive rates with highly skilled and experienced resources ensure the success of your project.

Scalability and Adaptability

Keeping our success central, we understand the truth that every business has its own tendencies and uniqueness. We have the business engagement models that are designed in a fashion that they are able to go ahead with extreme flexibility. We have clients who leverage the strengths of their business team’s incompatibility with their already existing business needs. And, this is what enables them to double the ROI.

Improved Communication

Since we are a highly reputed and experienced IT outsourcing organization, we apparently understand every nuance of it. The very essence of outsourcing business is effective communication. And we as a business take this too seriously. We employ the best technology in the business to ensure that channels of communications do not break down in any case.

Protect Client’s Intellectual Property

There is nothing that needs to be left to chance. When it is about protecting the intellectual property of client we do it with all the best procedures and standards. The secrets of the source code are highly protected and no one else except client owns the complete rights. We ensure that all the sensitive data and information remain as secret as possible. And because we give so much value to the privacy of your data, we keep it totally secure by any means.

Our Exclusive Outsourcing Solutions

People sitting with laptops around the table. Discussing Our Outsourcing Solutions

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At our organization, we offer a complete range of IT outsourcing services from total development of new software to enhancement and re-engineering of already existing legacy applications. It is not us who define our name in the industry but it is the work that speaks of us. And if you seek to see how it goes, we have ample of outsourcing examples to help you know us better.

Managed IT Solutions

So far we have been providing ideal managed IT services to elite clients comprising of large enterprises.

Cloud Solutions

Our cloud computing solutions have come up as a promising solution, proficient in filling up the gap between IT capabilities and business expectations.

Product Engineering Solutions

We offer skilled product engineering solutions integrating with the global delivery model. This makes you capable of reducing time-to-market and stay ahead of the competition.

Dedicated Team Model

Our dedicated team model provides our clients cost-effective and easy solution for attracting various kinds of technical resources to supplement the business needs.

Engagement Models

Engagement is our key focus. We make our clients participate in various things while using our refined engagement models. This helps us manage the client requirements that could be on-going or one-time multi-year projects.

Different Types of Outsourcing

Typewriter, person types text. Types of Outsourcing
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The evolution of outsourcing has led to a wide range of outsourcing services today. With a broad list of outsourcing services, it is important in learning – what does outsourcing mean and to discover different types of it.

In the early centuries, no company used outsourcing as a business practice. There was hardly any outsourcing at all. In fact, by the year 1989, outsourcing was not even recognized as a business strategy. The only type of outsourcing that occurred during this period was when companies started to hire external suppliers for ancillary services.

Not aware of the possible advantages of outsourcing, this kind of outsourcing started because most of the organizations were not totally self-reliant. They outsourced the functions for which they had really little to no competency internally. However, it came as a business strategy only during the industrial revolution.

When outsourcing came into existence it completely changed the way companies do business. During such time period, companies started to answer the questions – why outsourcing? Well, outsourcing occurred as there was a quick increase in the production of goods. The goods market expanded were like never experienced before. Similarly, it kept on deploying and different types of outsourcing were evolved.

IT Outsourcing

This is one of the professional types of outsourcing. This is a common service outsourced today. It related to the practice of seeking technology resources of an organization or all types of informational technology function. Companies use IT outsourcing for various functions varying from infrastructure to software development, support and maintenance. No matter the business, every type of business has IT requirements or at least deals with technology to some extent. This is what makes it commonly outsourced. In current business environment most of the large businesses outsource some portion of any given IT function.


Multisourcing is another type of outsourcing that are worth exploring. Multisourcing is a term that can be applied to any business niche. However it is often used when referring to IT outsourcing and IT services, because it is the blending of IT services and business from the key set of internal and external providers in the search of business goals.

Multisoucing is also famous for being outcome focused. It is perfectly integrated and operated in a relationship manner giving it better visibility into proper project status information. No matter what multisourcing needs to have a strategy, governance and a network of relationships?


Apart from professional process outsourcing, process specific outsourcing and manufacturer outsourcing, there is also outsourcing service available for operational activities. This particular type of Business Process Outsourcing (BPO) is quite common in the manufacturing context that in any other kind of industries.

Process Specific Outsourcing

There are other outsourcing services that can be particular to an internal procedure or some process. This is commonly called process-specific outsourcing. Today, it is quite common to outsource particular operation related aspects to some other companies or the units that specialize in that particular service.

For instance: A restaurant can outsource the delivery of its packages to a courier company like FedEx or UPS. This type of outsourcing contract may include details on delivery timelines, customer costs and contacts. Such a thing then permits every company to pay attention on its positives and perk up the customer service while reducing costs and time.

Offshore Outsourcing

With offshore outsourcing we mean having some outsourced business functions that are done in some another country. Such type of outsourcing fetched prominence before any other process did. According to this type work is off-shored to lessen the labor expanses. In fact this outsourcing is sometimes used as one of the strategic ways to enter some new markets and look for the talent unavailable domestically. Or this also look as an opportunity to come over the current regulations with the home country prohibiting specific activities. If we talk about offshore outsourcing, China, Indonesia, India have already emerged as dominant countries for outsourcing offshore.

With such wide types, offshore became easy in every particular filed. Since it was sectioned in such a brief manner, it evolved and grabbed the required place in business world.

IT Outsourcing locations (e.g. Ukraine, India, US)

We provide IT outsourcing to Ukraine, India, Romania, Poland, Bulgaria, and we have IT Outsourcing companies in US, etc.

Perk up your Competitiveness with Better Decisions

In today’s world of constantly changing markets, businesses need to adapt to these every minute changing market conditions. There are industries that lack the flexibility to respond to vendors, suppliers and partner needs. However, the question is if you can change the way you do your business without losing any attention on increasing the market share and client base. We partner with you to address the market changes efficiently.

We also help in improving your services and products while managing lack of talent. This should be done while keeping the cost completely low. Now, one can pay attention to the core business competencies together with the flexibility required to survive in the toughest atmospheres. We make it a point to polish our expertise in specific industry platforms and robotic process automation. This helps in running leaner operations, improve productivity, boost up straight processing and help in passing on the best experience to our clients.

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What is information technology outsourcing?

Reflects the outsourcing of computer or Internet related work, such as programming to other individuals or companies. Learn more in: The Challenges and Opportunities of the Software Industry in Egypt. 4. Reflects the outsourcing of computer or Internet related work, such as programming to other individuals or companies

What are some examples of outsourcing?

Some common outsourcing activities include: human resource management, facilities management, supply chain management, accounting, customer support and service, marketing, computer aided design, research, design, content writing, engineering, diagnostic services, and legal documentation.

What are the types of outsourcing?

The 4 Types of Outsourcing: What You Need To Know To Get Started:
1) Professional Outsourcing. Let’s start with the most common type of outsourcing—professional outsourcing.
2) IT Outsourcing. What do companies like WhatsApp, BaseCamp, Google, TransferWise, Skype, and so many other companies have in common?
3) Manufacturing Outsourcing.
4) Project Outsourcing.

What is outsourcing information system?

IT outsourcing is the practice of hiring resources from outside of an organization to handle certain information technology functions. For instance, companies often outsource data storage because it is cheaper to contract a third party than it is to buy and maintain their own data storage devices and facilities.

Why is outsourcing important?

Outsourcing is a great option for them to make the work process easier to handle. Those working in a local company may choose to outsource work so that they can continue to focus on the core business processes. Small tasks can be easily passed on to outsourcing companies.

What are the disadvantages of outsourcing?

One of the biggest disadvantages of outsourcing is the risk of losing sensitive data and the loss of confidentiality. Risks such as bankruptcy and financial loss cannot be controlled. Hidden costs and legal problems may arise if the outsourcing terms and conditions are not clearly defined.

Why do companies outsource their work?

There are many reasons why a company may choose to outsource certain business functions. Some of the most common reasons include: Reducing and controlling operating costs (the largest driver) Improving company focus.

What is software development outsourcing?

In 2019 software development outsourcing is providing a vast variety of choices. Thousands of companies provide software development outsourcing services around the world.

What is an IT outsourcing company?

Information technology (ΙΤ) outsourcing is a company’s outsourcing of computer or Internet related work, such as programming, to other companies. It is used in reference to business process outsourcing or BPO, which is the outsourcing of the work that does not require much of technical skills.

Why is outsourcing bad?

Job outsourcing helps U.S. companies be more competitive in the global marketplace. It allows them to sell to foreign markets with overseas branches. They keep labor costs low by hiring in emerging markets with lower standards of living. The main negative effect of outsourcing is it increases U.S. unemployment.

Why is outsourcing good?

Those working in a local company may choose to outsource work so that they can continue to focus on the core business processes. Small tasks can be easily passed on to outsourcing companies. The global knowledge that is passed down to offshore companies can help them become better to compete against the global market.